Charter of Corporate Behavior
Takaoka Toko Group Charter of Corporate Behavior
Established April 1, 2014
Revised April 25, 2025
The Takaoka Toko Group aims to achieve sustainable growth through the practice of autonomous and responsible corporate thoughts and actions* in accordance with its management philosophy. To this end, Takaoka Toko will fulfill its social responsibilities in a manner consistent with high ethical standards while placing the highest priority on safety, quality, and compliance in the context of all business activities (SQC-first approach) and complying with the letter and spirit of the relevant laws, regulations, and international rules.
Contributing to customers and society and earning their trust
Takaoka Toko will continue to offer products and services at a level of quality exceeding the expectations of its customers. Through a commitment to innovation, the Group will create and provide solutions to such social issues as carbon neutrality and resilience. Takaoka Toko will provide customers and society with appropriate information on these products and services and solutions and engage in good faith communications to thereby improve satisfaction on the part of customers and earn their trust.
Environmental conservation
In all business activities, we will make voluntary and proactive efforts to conserve the environment by giving full consideration to the environment, including protecting the environment, taking good care of things, and promoting recycling.
Fair business activities
We will engage in fair and free competition and appropriate business transactions. Above all else, the Takaoka Toko Group will work to promote co-existence and co-prosperity across the entire supply chain in accordance with its declaration on the building of partnerships.
We will maintain sound relationships with political and administrative institutions and take a firm stance against antisocial forces.
Ensuring communication and cooperating with local communities
We ensure fair and transparent dissemination and disclosure of corporate information to stakeholders through proactive communication activities, as well as protecting personal and customer information. As a member of the local community, we will also contribute to the development of the community through cooperation and contributions. Overseas, we respect the local culture and customs and work to contribute to local development.
Respect for human rights
We respect the international norms on human rights and respect the human rights of all people in every process of our business activities.
Developing dynamic people and a dynamic organization
We will work to develop dynamic people and a dynamic organization that maximize the strength of our organization as each employee develops his/her expertise and takes on challenges for change as an autonomous and professional business person and as human resources with diverse capabilities, experience, and values come together to co-create. By doing so, we aim to achieve a Win-Win-Win situation where customer satisfaction is achieved, corporate value increases and employee growth and happiness improve.
Thorough crisis management
We will ensure organizational crisis management in preparation for military attacks, natural disasters, cyber attacks, and the spread of infectious diseases, all of which threaten business activities.
Response by top management
Top management will be aware that thorough implementation and realization of the spirit of this charter are their role and responsibility and will take the initiative in their duties. Furthermore, they will constantly monitor the voices within and outside the Takaoka Toko Group, build an effective governance system, and develop a system within the Group. In the event of a breach of this charter, top management will work to solve the problem, investigate the cause, and prevent a recurrence. They will also provide accurate information to society, clarify authority and responsibilities, and take strict disciplinary actions, including against themselves. We also encourage our suppliers to act in accordance with the spirit of this charter.